Privacy Policy

Thank you for visiting DrillstoneGems.com. We appreciate your business and also recognize the secrecy of your personal information. For your safety, all information provided to us while on this website is secure. We will only use your information in our efforts to present you with the best products, services, and information.

Please read the Terms of Service and the Privacy Policy carefully before accessing or using our website. However, if you do not agree with our privacy policy, you may not use our website or access any of our delivered services.

We are hosted on Shopify.com, who provides the eCommerce platform for us to sell our services and products. Shopify is a secured hosting platform and your information is safe and protected

If you have any questions, concerns, or comments regarding our Privacy Policy, please contact us using the information below.

By email – info@drillstonedynamix.co m
By phone: +1 800 736 1744

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Collection of Data and its Types

You can browse without sharing any personal information about who you are. However, at times we collect with your approval, a selection of data to help identify you and offer you a better selection of services.

We collect personally identifiable information (such as names, delivery addresses, email addresses, telephone numbers, etc.) voluntarily submitted by our visitors. This information is only used to fulfill visitors’ specific requests, unless a visitor gives us authorization to use it in another manner (such as adding to our mailing list, or sending future offers or additional information about DrillstoneGems.com, our products, and services).

• Personal Data: We collect personally may request your personal identifiable information (name, email, address, phone number) that may be tracked. At DrilstoneGems when we receive information, we at sole discretion may store all personal information (whether written or oral) provided to us through whichever means of information (through our website, via e-mail, over the telephone, etc.). Personal information translates to any information that may be used to identify an individual, including, but not limited to, a first and last name, home, billing or other physical address or email addresses as well as any information associated with the former.
• User Data: DrilstoneGems upon arrival may also request to collect information on how our services are being viewed, accessed, and used. This includes information on browser type, browser version, IP information, pages visited, time spent on a page, unique device identifiers, etc. By understanding your usage, DrilstoneGems is able to prevent fraud and service abuse but also helps to cater a more personalized and customized shopping experience based on patterns and interests.
• Location Data: Only when authorized by you, location data gives us information on your locations, only where the DrilstoneGems website has been accessed, allowing us to improve and customize the services we deliver to you.
• Cookies and Tracking of Data: Only when authorized by you, DrilstoneGems uses cookies, web beacons, weblogs to track the activity and collect data on our services used by you. We monitor movement to customize your shopping experience, deliver catered ads, track usage, and track affiliates. Through our cookies we also may track visitors on the website, time spent on the website, pages visited and unique visitors, etc. Our third party affiliates are governed by different policies and we urge you to review their policies before browsing their websites.

Use of Information:

Personally identifiable information collected by DrillstoneGems.com through your use of the Site (including without limitation through your submission of an email address to receive promotional or other communications via email, or through you providing a mobile number to submit a lead or to receive coupon(s) or other communications via call, text or SMS) may be stored on servers or in a cookie on your computer and may be used by DrillstoneGems.com for the purposes listed below. Please note that in most cases the primary purposes for use of personal information are the submission and transmittal of lead data and powering targeted advertising and user experiences; however, although DrillstoneGems.com does not track exact numbers, personal information of most users is also used for the purposes listed below as secondary purposes:

• Offer and maintain the services you request
• Offer and provide swift customer service
• Understand, track, and monitor your order requests to be able to fulfill orders effectively.
• Try to verify and review personal data for fraud and errors
• Offer a better service through customized offerings on our website (promotions, marketing efforts, special news, special offers)
• To monitor our website and prevent abuse, spyware, malware, etc.
• Create an understanding of our customer base through demographics and behavior

Service Providers:

DrillstoneGems.com may work with third-parties that provide services on its behalf, including, among others, providers of analytical, attribution, development, promotional, research, credit card processing, technical and other services. For example, DrillstoneGems.com may ask that a third-party conduct an online survey or sweepstakes or send newsletters on its behalf. Similarly, if you make a payment to DrillstoneGems.com by credit card, DrillstoneGems.com may share your personally identifiable information and credit card information with a third-party in order to process credit card transactions, or such information may be collected directly by the credit card processing service provider on DrillstoneGems.com's behalf. In such cases, DrillstoneGems.com asks that the third-party maintain your personally identifiable information as confidential and use the information only to perform the services specified by DrillstoneGems.com.

Special Events:

Participation in a promotion, contest, or sweepstakes at DrilstoneGems will allow us to share your personal information with those organizations participating in the suggested event. Unless mentioned, these third parties will not be allowed to use your personal information for any other purpose other than to manage the promotion. We may/may not authorize our trusted partners to send you promotional information on products and services that may be of interest to you.

Links:

Any links on our website that reroute you to another external website will have no liability with us, our privacy policy and terms and conditions. We urge you to review the external website to understand their policies.

Payments:

We use third-party affiliates to provide accurate and trusted payment gateways. You may choose to use a payment gateway for your purchase to complete your purchase. Through our direct payment gateways (PayU and RazorPay) we only route your encrypted credit card data through portals that use the industry-accepted Payment Card Industry Data Security Standard (PCI-DSS Level 1). This secure encryption only stores the data as long as it is necessary to complete a purchase after which all information is securely deleted. Along with this, the adoption of the 128-bit SSL/TSL’s and Tokenization prevents each client from data exposure, offering secure handling of sensitive data.

Security:

Personal information is key and must be protected. We emphasize this by taking reasonable precautions through SSL’s, and AES-256 encryption, where information from a card, personal information, and sensitive data is all encrypted following industry standards and protected for the benefit of the user.

Children:

DrilstoneGems.com believes that it is especially important to protect children's privacy online. DrilstoneGems.com does not knowingly collect or use any personally identifiable information from children under the age of 18 and DrilstoneGems.com does not knowingly provide any personally identifiable information, regardless of its source, to any third-party for any purpose whatsoever from visitors younger than 18 years old. No information should be submitted to or posted at DrilstoneGems.com by visitors younger than 18 years old.

Compliance with Law and Fraud Protection:

We may disclose your personal information if our laws have been violated. Once authorized by you, we may use and disclose any information, including personal information to :

1. organizations where we deem necessary, at our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request;
2. organizations in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any personal or as otherwise required by law;
3. to other companies and organizations for credit fraud protection and risk reduction; and
4. to enforce any agreement you have accepted to comply with

Suggestion and Feedback:

We value and are thankful for all suggestions, feedback, comments, and testimonials, etc. that are submitted to us, helping us cater to our user's needs effectively. Through your submissions, you agree that DrilstoneGems may use all submissions (ideas, creatives, proposals, plans, and any other material provided to us) at any time to recreate and/or make changes to, with or without any changes or modifications. Our adoption of these submissions remains without any acknowledgment of financial reimbursement to the creator/sender. By making such submissions to us, you assign your rights in the submissions to us, as described in the "Comments and Submissions" section of our Terms and Conditions page.

Updating Your Information:

If you would like to update, and/or amend your personal information, at DrilstoneGems you may file a complaint to our Privacy Compliance Officer at info@drillstonedynamix.com.com, or by mail at: